Trust this mail finds you well.
May you allow me to take this opportunity to thank you and your staff members for the support throughout this whole dreading and time consuming process.
I understand that this isn’t the end of our journey, as such I feel I need to appreciate the fact that I’ve received a service which has left me speechless regardless of the information that we’ve been receiving from RAF and the government relating to pay-outs.
Once again, Thank you."
11 March 2019