"Hi Jolene and the team,
I hope this email finds you well.
I know the case on Wednesday was the final step in my matter.
I just want to say thank you so much to you and your team for the wonderful service and support you provided to me.
I remember calling David to come and see me after my accident taking me through the process and introducing me to you and the team. The process has been very smooth, nice and easy. Everything was done in a very professional manner and as a client I felt valued and appreciated.
I am really happy and thankful to you guys you have exceeded my expectations in every way. May God bless all of you.
Thank you so much!
8 October 2021